Al-powered chatboy and communication platform for hotels

Big Idea

HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub. Powered by its proprietary AI – Aplysia OS – across the full guest journey, HiJiffy allows hoteliers to increase revenue from direct bookings and upselling while automating repetitive tasks to reduce operational costs and mitigate staff shortages. In 2023, over 1,800 hotels in 50+ countries reimagine guest communications with HiJiffy’s omnichannel solution featuring cutting-edge tech innovations like self-learning AI, sentiment analysis, voice assistance, and GPT-4.

Activity Highlights

  • Hotel Tech Report – Hotel Chatbot category finalist, 2022
  • UNWTO – More innovative Solution in Tourism, 2020
  • Entrepreneur Award BPI and Caixa Bank, 2020


Tiago Araújo – CEO & Co-Founder; Pedro Gonçalves – COO & Co-Founder; José Mendonça – CTO & Co-Founder.

Portugal Ventures’ Investment Manager

Pedro Cunha